Contact Center Services

Zumarah Customer Support Executives (CSEs) are specially trained in all facets of your organization including your products, procedures and services.

Our CSEs can introduce your customers to new possibilities and propose alternative options as an effective means of driving incremental revenues from your current customer base.

We encourage entrepreneurial managerial talent and the ownership of responsibility. Our people make every customer contact, every purchase and every query an absolute pleasure.

From live agent and voice response to web-enabled solutions, Zumarah’s systems and expertise help your company maximize customer satisfaction and focus on your core competencies. At Zumarah, our goal is to help you succeed by building long-term relationships with your clients. When you’re serious about retaining and growing your customer relationships or maximizing efficiency in business processes, contact Zumarah and let us develop a successful solution for you.

OUT-BOUND

Sales, Awareness Campaigns, Surveys, Data Collection, Plan Renewals,
Follow-ups & etc.
$10/Hour

IN-BOUND

Sales, Support, Order Taking,
Schedule Booking,
Account Management & etc.
$10/Hour

CHAT SUPPORT

Live Chat Support, Email Responses, Social Media Pages Responses, Inbox Replies & etc.
$10/Hour

VIRTUAL ASSISTANCE

From The Basic to Specialized Virtual Assistance Experts Are Available
On Turnkey Basis.
$10/Hour

TRANSCRIPTION & BILLING

We Have Experienced Team Who Have Years of Experience In Medical,
Legal Billing and Transcription & etc.
@ 8%

Our call center services also include:

Customer Service

Order Taking

Infomercial and Direct Response Support

Web chat and Web Collaboration

24 Hour Help Desk Services

Conference and Registration

Appointment Scheduling

Emergency Response

Virtual Receptionist

Overflow Call Management